Sales Associate

Customer Experience & Sales

• Personalized Service: Greet customers, understand their needs, and guide them through our collections using storytelling and expert fragrance knowledge.
• Sales & Gifting: Drive sales targets through effective upselling. Curate tailored recommendations for personal, high-end, and corporate gifting budgets.
• Clienteling: Build long-term relationships by proactively reaching out to clients about new fragrance launches and limited editions.
• Loyalty Management: Promote the loyalty program and ensure accurate issuance and redemption of points.

eCommerce & Digital Support

• Order Fulfillment: Accurately prepare, pack, and process daily online orders, ensuring inventory is synced across all eCommerce platforms.
• Logistics Coordination: Work closely with local couriers and international partners to ensure timely, seamless deliveries.
• Customer Inquiries: Promptly and professionally respond to customer questions across social media, help desk tickets, and emails.

Retail Operations & Inventory

• Stock Management: Track daily product availability, prepare restock lists, and assist the team with monthly store-wide stock audits.
• Daily Procedures: Execute comprehensive opening and closing tasks, including store setup, organization, and end-of-day settlement procedures.
• Supply Upkeep: Ensure operational and packaging supplies (such as tester strips, branded bags, and ribbons) are consistently stocked

Visual Merchandising

• Boutique Standards: Carry out daily cleaning to maintain a pristine, organized, and visually appealing environment.
• Display Care: Conduct regular display resets and ensure all tester bottles are clean, full, and perfectly positioned.

• Education & Experience: Minimum GCE O' Level completion with at least 4 passes, including English, Mathematics, and Dhivehi. Previous experience in a relevant field will be considered an added advantage (a plus).
• Language Skills: Excellent written and conversational English and Dhivehi to comfortably assist both local and international clients.
• Attributes: Highly proactive, reliable, and adaptable with exceptional attention to detail.
• Passion: A genuine interest in the world of fragrances, perfumes, and luxury retail.

Schedule: 6 days a week | 8 hours a day (Shift basis).

Required Documents

• Applicant's Resume / CV: Must include a contact phone number and email address.
• National Identity Card: A clear copy of the applicant's Maldivian ID card.
• Educational Certificates: Copies of acquired educational credentials. (accredited and attested)
• Work Experience Documentation: Letters or documents issued by previous employers to verify work experience.
• Police Report: Must be valid and not older than 4 months.